Returns – Full Priced Items
On full priced items we offer the option of a full refund, size exchange or store credit within 14 days of receiving the order. We also cover postage on the first exchange. See full returns process instructions here.
If you are in Melbourne you are also more than welcome to make an exchange instore at The Fitting Salon - 554 Queensberry Street, North Melbourne.
Returns – Sale & Promotional Code Items
All sale items under $99 are final and there is no exchange or return offered for change of mind purchases or incorrect sizes so please choose carefully.
For sale items over $99 we happily offer either an exchange or store credit note valid for 6 months from the date of return (strictly no cash refunds) for change of mind purchases and size exchanges. Please note we do not cover Return Postage or the postage to get the exchange back out to you.
Returns - International
Whilst we will happily assist with an international exchange we can not cover any exchange costs, including taxes on international orders. This means postage back to us and return postage back to you is at your own expense, so please choose with care and contact us if you need help with sizing.
See full returns & exchange details here.
